FAQ / POLICIES
Good
To Know.
Everything you might want to ask before your first visit, and the house rules that keep every pup safe and every appointment on time.
POLICIES
Need a policy, term, or privacy information? Browse our policies — each one lives on its own page. For guides and how-to help, visit the Help Center.
HOUSE RULES
Tap a policy to read the full details
Most coats do best on a four to six week schedule. Doodles, poodles, and other curly coats benefit from every four weeks to prevent matting, while short smooth coats can comfortably stretch to eight weeks.