This page covers every way to reach the All About Pawz team: phone, email, and the message form, plus where to go when your question belongs to a specific team.
Phone
Call the salon at (901) 722-1114 during business hours. Phone is the fastest route for:
- Appointment changes and cancellations
- Same-week grooming availability
- Questions about a service before you book
Email support@aapawz.com for anything that can wait a business day. Include your order or appointment number so the team can pull up the right record on the first reply.
Send a message
The message form on this page goes straight to the salon inbox. Use it for:
- General questions about services, pricing, or products
- Feedback about a visit
- Requests the shop team can handle without a phone call
Notice
For time-sensitive requests such as a same-day appointment change, call the salon. Message-form replies arrive within one business day.
Where specific questions go
| Your question | Where it goes |
|---|---|
| An order, a delivery, or a return | Customer Portal help: After You Order |
| A grooming appointment | The appointment guides under Customer Portal help |
| Selling on the shop | Seller Center help |
| A policy or legal question | Legal and Policies |
| A website accessibility issue | Website Accessibility |
Response times
- Phone: answered during salon business hours
- Email and message form: within one business day
- Accessibility reports: acknowledged within two business days
Send a message
SEND US A MESSAGE
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Hear From You.
Fill out the form and a member of our team will get back to you personally.
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