Shifts and the Time Clock

This page covers the difference between your shifts and your time clock entries, the rules the clock enforces, how breaks work, and what to do when you forget to clock in or out. Your shifts are when you are scheduled to work, set by your manager. Your time clock is when you actually worked, recorded by you. The business needs both, because the gap between them is where payroll questions live.

My Shifts: read-only by design

The schedule page has a My Shifts roster showing your scheduled shifts: the same shifts your manager writes in Admin → Staff scheduling. It shows the recent past week plus everything upcoming, oldest first, each with the location name, role, break minutes, and any notes your manager attached.

You cannot edit your shifts here. Shift changes are a manager action: if you are sick, swapping with a coworker, or need a time changed, that is a conversation with your manager, not a field you update. The roster is read-only by design: the schedule is the business's commitment to staffing the floor.

Use the roster to check next week's hours without asking, confirm which location you are at on a given day, and see break expectations. If a shift is missing or wrong, tell your manager; they own the data. No shifts showing at all is an honest empty list, not an error: it means nothing is scheduled for you in the window.

The time clock rules

The time clock, on the dashboard and the schedule page, records clock-in and clock-out. Your identity resolves from your session first, then from your staff profile: either way, the entries are yours and nobody else's. Timekeeping honesty is required by the Employee Code of Conduct, and time entries are kept as records under the Record Keeping & Audit policy (Record Keeping and Audit Policy).

• One open entry per employee. Clocking in when you already have an open entry is refused, and clocking out with nothing open is refused too. The clock never invents a shift to make the math work.
• Clock in when you start, clock out when you end. Not when you remember at lunch, and not the next morning. Every entry records how it was created, and reconstructed entries look different from real ones. If there is ever a payroll dispute, the entry made at the time carries the weight.
• Entries are recorded in the location's timezone, which comes from the location settings (falling back to America/Chicago). If you work across locations in different timezones, your entries follow the location's timezone, not your phone's.

If you forgot to clock out

You cannot fix it yourself. Because of the one-open-entry rule, clocking out the next morning would create an entry spanning midnight that misstates your hours.

1. Tell your manager what time you actually left.
2. Your manager corrects the entry on the admin side, and the correction is visible as a correction.

The same rule applies in reverse: if you forgot to clock in, do not simply clock in at noon and let the morning vanish. Tell your manager.

Breaks

Your shift carries your break length in minutes. The time clock does not deduct breaks automatically: clock out for an unpaid break and back in after, or follow your location's convention. If you are not sure what the convention is, ask your manager on day one, not after your first paycheck looks wrong.

What your manager sees

Your manager sees your shifts, your clock entries, and the gaps between them. The HR page rolls your clocked hours into a monthly performance view; see HR & Your Profile. These records exist so the business can pay you correctly and staff the floor; keep your entries accurate and there is never a problem.

Related pages

• My Pay
• Your Dashboard